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Hankook Tire develops AI-based Voice of Customer (VOC) analysis system
Hankook Tire & Technology Co., Ltd. (Hankook Tire) announced that it has developed a Voice of Customer (VOC) analysis system based on a generative artificial intelligence (AI) platform, ChatGPT. Since early 2023, the South Korean tire manufacturer has been collaborating with Amazon Web Services, Inc. and Snowflake In....
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