Lexus ranks highest in 2016 Japan CSI Study
J.D. Power, a U.S. research company, announced the results of 2016 Japan CSI Study on September 2.
The study measures passenger-vehicle owner satisfaction with after-sales service obtained during the most recent one-year period at an authorized dealership. The study is based on responses from 9,131 domestic and impo....
The study measures passenger-vehicle owner satisfaction with after-sales service obtained during the most recent one-year period at an authorized dealership. The study is based on responses from 9,131 domestic and impo....
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