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J.D. Power’s 2019 U.S. Tech Experience Index Study find customers shun overbearing alerts
On August 27, J.D. Power released its 2019 U.S. Tech Experience Index (TXI) Study.
The study is based on a survey of more than 20,000 owners of various brands, measuring their experiences, usage and interaction with 38 driver-centric vehicle technologies at 90 days of ownership.
Recorded satisfaction levels ranged fr....
The study is based on a survey of more than 20,000 owners of various brands, measuring their experiences, usage and interaction with 38 driver-centric vehicle technologies at 90 days of ownership.
Recorded satisfaction levels ranged fr....
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