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Buick leads J.D. Power CSI Study among mass market brands
GM announced on March 18 that Buick ranks tops among 20 mass-market brands for the second consecutive year in the J.D. Power's 2015 U.S. Customer Service Index (CSI) survey.
The 2015 CSI study measures customer service satisfaction based on responses from more than 70,000 owners and lessees of 1- to 5-year-old vehicl....
The 2015 CSI study measures customer service satisfaction based on responses from more than 70,000 owners and lessees of 1- to 5-year-old vehicl....
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