MarkLines Top
See List of Latest Reports
Information Platform

industry_analysis_report

Sep. 07, 2002 No.108


Toyota to offer new next generation
Telematics service aiming at widespread use

Internet ITS as an ITS intelligence infrastructure
Communicating with vehicles through the network



The promotion of the development of Japan's Intelligent Transport System (ITS) began in 1995 as a national project. In 1996, "the whole concept of the ITS promotion" was developed in which 9 development fields were established as follows:
(1) Advanced navigation system
(2) Automated toll-collection
(3) Support for safe driving
(4) Optimized traffic management
(5) Efficient road management
(6) Support for public transportation
(7) Greater efficiency of commercial vehicles
(8) Pedestrian support
(9) Support for emergency vehicle access
As a part of this promotion, the Vehicle Information and Communication System (VICS) and Electronic Toll Collection (ETC) have already been established for practical use. It was the first time in the world that VICS became commercially practical and the nationwide commercialization of ETC is being achieved. In addition, business entities under the leadership of automobile manufacturers have also implemented technology commercialization which consists of each ITS component one after another.

■Toyota Activities on ITS

 
Car Intelligence
Commercialized equipment for ITS
Blind Corner Monitor
Brake Control Radar Cruise
Back Guide Monitor
NAVI-AI-SHIFT
AHS
(Advanced Cruise-Assist Highway System)
Autonomous Autopilot System
Infrastructure Harmonized Autopilot System
ASV
(Advanced Safety Vehicle)
Forward looking CCD Stereo Camera etc.
Car Multimedia
Advanced of Navigation
D-GPS
DRGS
HUD
Digital Map Database
Speed up and sophisticated of Navigation system
VICS
Vehicle Information and Communication System
Mobile Network
Toyota Information and Communication System
Help net
Support System for Emergency-vehicle
Facilities
Research and Avocation for Road Infrastructure
Logistics
Sales for Vehicle Control System
Transport
IMTS
Unattended operation on exclusive road and manual operation on open road
Crayon
EV Commuter System (interoperable vehicle)
Source: Toyota's release

While many of the activities have been under development, there is also a new move afoot in ITS development. This concerns a move toward aggressively capitalizing on mobile communication and information technology in which the technical progress of high-speed high-capacity is urgently required in order to accelerate ITS development. A significant step was that Japan adopted an e-Japan strategy that was commenced in 2001 to achieve the goal of becoming one of the world's information technology (IT) superpowers within the next 5 years. It expresses "accomplishment of the high-speed internet on ITS" as one of the key points.

A demonstration test to establish the Internet as the ITS intelligence infrastructure has already been carried out as a project of the Ministry of Economy Trade and Industry through a joint effort between Keio University, Toyota Motor, Denso Corporation and NEC Corporation. This attempt was called Internet ITS. In 2002, the Internet ITS conference was organized to give opportunities for development, commercialization and standardization of technology as well as new business incubation and drawing a scenario to develop Internet ITS as a public infrastructure.

Serving as a backdrop to this movement is the progress of upgrading technologies usable for ITS including shifting to Internet Protocol version 6 (IPv6) and furthering the standardization of mobile communication technology (Mobile IPv6). Shifting to IPv6 allows for a virtually unlimited number of assignable addresses, which enables these addresses to be assigned to a vehicle-mounted control computer presently consisting of about 60 elements per vehicle and to each household electrical appliance if required. This is also a premise of the so-called Ubiquitous society desired by Toyota in its "2010 Global Vision".

In addition, postulates of the Internet ITS commercialization are fully established, which is also essential. They include the followings:
(1) As many as 10 million units of car navigation systems usable as vehicle-mounted information terminals have already become ubiquitous in Japan.
(2) The widespread use of mobile phones and Personal Handyphone Systems (PHS) has reached the level of 76.4 million units as of June 2002.
(3) Car electronization has become more advanced.

The most remarkable change is that many pieces of equipment such as specific devices, media, protocol and gateway previously designed for the ITS system are no longer necessary due to the establishment of a common platform for ITS data processing. However, Internet ITS itself is not an independent service. For example, the telematics service having been only available for automobile manufacturers or related companies is now likely to become available for any company to use. At least some specific technologies for creating contents provided by the telematics service will no longer be required.

Therefore, the cost of ITS consisting of the telematics service and others will be reduced. The higher service level results in more subscribers and eventually more companies to enter into the telematics service business. Furthermore, data processing capacity and interactivity are significantly enhanced, which brings higher possibilities to reliably maintain safety and to grasp the traffic flow while driving. On the other hand, each vehicle will be able to manage its operating and running conditions more precisely.


■A vehicle-mounted communications module, Toyota's "G-BOOK" service in preparation for the next generation

In August 2002, Toyota released that new information network service "G-BOOK" will be launched in October. This system is in anticipation of entering the new age of Internet ITS in the telematics service field and a main feature of this system is a vehicle-mounted communication module.

According to the news release, a seamless system has been established which regardless of time and place provides access through not only vehicle-installed terminals but also PCs, Personal Digital Assistance (PDA), mobile phones or the like and can execute coordinated functions between terminals (for example, grasping vehicle conditions including location and distance traveled through mobile phones). The system is not get significantly interfered with when driving through tunnels. Remote operation of household electrical appliances and home security systems from vehicles will be possible in the future.

An environment for content creation is also scheduled to be provided as a part of the system so a wide range of business entities with different types of industries can enter into the contents service business and the variety and combined service grown from these lines will be developed. In the core of the network or the information center, a separate server corresponding to each G-BOOK subscriber can be prepared and service to meet the members' respective needs is also to be provided.

■Toyota "G-BOOK" System Service, on the Forefront of Internet ITS

 
1) Data communication module (DCM)
Whereas conventional communication, navigation and car-information services require cell-phone use for access, in the case of G-BOOK, a Data Communication Module (DCM), which works in conjunction with the G-BOOK on-board terminal, allows direct one-touch connection. And G-BOOK uses a flat fee, meaning that subscribers can enjoy high-speed communications without worrying about log-on time or transmission volume. The DCM also automatically reconnects if the connection is interrupted while traveling through a tunnel, etc., (provided that the interlude is limited to a few minutes).
2) Secure Digital (SD) card-compatible terminal
Navigational maps and the on-board terminal's basic software are stored in a Secure Digital (SD) card. The card can be inserted into "E-TOWER" terminals at convenience stores and other locations to download local or new maps or to upgrade the on-board terminal's basic software. Music and games can also be downloaded, and the SD card is compatible with commercially available audio players, digital cameras and PDAs that use SD cards, making it possible to share content such as music files, images and games.
3) User-customized servers (UCS)
G-BOOK's Information Center houses user-customized servers that allow individual subscribers to freely modify screen and menu settings and to keep track of vehicle maintenance information. If a subscriber moves from one vehicle to another, information can be transferred to the on-board terminal of the latter vehicle.
4) Seamless Network
The network can be accessed outside of the car terminal at any time with a PC, PDA or cellular phone.
5) Electronic account settlement function
G-BOOK has an electronic account settlement function that accepts major credit cards and prepaid cards. This function enables online settlement of such transactions as payment of basic service fees, purchasing of fee-based services and other e-commerce transactions. Customers can also pay via G-BOOK for services provided by other companies.
6) Reading-out and voice recognition functions
Text information is converted into special text at the G-BOOK Center and delivered to on-board terminals, from which subscribers can listen to the information read out in a natural-sounding synthesized voice. In addition to conventional direct user-terminal voice command functions, G-BOOK plans to employ a G-BOOK Center-based central language recognition system, (IVR: Intelligent Voice Recognition) capable of processing multiple-word commands issued through a cell phone, etc.
7) Open Content Environment
For content development, Toyota provides a development language and standard templates. Companies wishing to provide content can create content without worrying about restrictions unique to vehicles or the complicated protocols used by on-board instruments.
Source: Toyota Press Release (8-28-2002)

■The possible rapid widespread use of the new service on a flat monthly rate with communication charge included

Toyota announced its policy that factory-installed navigation systems in the second half of 2003 and after would be the "G-BOOK" compatible navigation system as standard equipment for future development. According to Toyota's outlook, the installation rate of car navigation systems in new cars will reach 50% in 2003 in which factory-installed rate and dealer-installed rate account for 35% and 15% respectively (in terms of passenger cars). Incidentally, Toyota's domestic sales volume for passenger cars per year was 1.71 million units in FY 2001. Whether or not the system becomes ubiquitous depends on how much the users are charged for service utilization. This information has not yet been announced. However, it is said that the set charge will be a fixed rate with communication charge included and must be much lower than the conventional charge for the telematics services provided by each automobile manufacturer or related company (less than 1,000 yen per month according to the Nihon Keizai Shimbun).

Honda also announced on the day following Toyota's announcement that a new information network service called "inter-navi premium club" would be launched in the fall of 2002. This provides the same mobile phone type service as before, while further focusing on customer convenience while driving by means of voice recognition and the providing of more detailed information.

Prior to Toyota and Honda, Nissan had already launched the new telematics service known as "Car Wings" for the new March model in February 2002. The "communication function" feature of this service allows a driver to inform friends, family and others of the vehicle's location through their mobiles and PCs.

■New Information Network Service of Toyota Honda and Nissan

 

Toyota
[G-BOOK]

 

PC, cell phone service to commence in October of 2002

 

Specialized terminals to be installed in new cars starting in fall of 2002

 

The user's fee has not yet been announced - including connection fees the set monthly price is expected to be under 1000 yen

 

(Nihon Keizai Shimbun)

1) Safety and Security Service (GPS signal can be received on the go while in the DCM Communication area)
If car trouble occurs during vehicle operation, the G-BOOK Center detects the location of the vehicle and dispatches a tow truck, or provides appropriate maintenance. The service can also send the vehicle's location information to the user's cell phone and track down the location of a lost car. In addition, the service allows identifying, remotely, the status of the car and sending maintenance notifications from the dealership. In the future, there will be plans to include remote diagnostic services for some Toyota cars.
2) Live Navigation Service
This service provides city, travel, hobby and entertainment information in linkage with a navigation system. When the user chooses the desired destination, the service can display it on the navigation map or can set it as the destination. In a tie-up, contents containing the helpful town information magazine and travel information magazine are to be developed.
3) Information Service
This service reads out general news; sports, performing arts and economic news; weather forecasts; stock market information; etc. Customers can also customize this service by presetting a favorite item or keyword to extract information of interest only. A service will also be offered that will enable customers to access bank accounts and securities accounts to check on balances and details of transactions.
4) Entertainment Service
This service includes the transmission of karaoke music, background music and the downloading of various types of games, music and entertainment information. Interactive games and on-line communities are also planned.
5) Communication Service
This service includes the sending/receiving of e-mail, message boards, bulletin boards, etc. A service will also be offered that will enable a group of drivers traveling together to display each other's current location on the navigation system's map.
6) E-commerce Service
Merchandise from the GAZOO Shopping Mall and G-BOOK's fee-based content and services can be purchased and paid for on-line.
7) OSS (Operator Support Service) Function
With this service, an operator answers a customer request from a cell phone, for example, and retrieves information from the G-BOOK Center to set a destination on the navigation system for the customer.
Source: Toyota Press Release (8-28-2002)

Honda
[InterNavi Premium Club]

 

Service to Commence in all New Accords in the Fall of 2002

 

The service fee is free for three years with a new car until the first mandatory inspection.
(excluding the connection fee)

 

1) New road traffic information
Unlike services using conventional VICS FM multiplex receivers and beacons, which have information access in a limited reception area, InterNavi is accessed via mobile phone networks. This means it is able to offer on-demand VICS for access to road-traffic reports covering the whole of Japan. Data on road obstructions and slowdowns is picked up as needed, delivering door-to-door route-planning guidance tailored to the driver's needs.
Road traffic reports affecting all stages of the journey can be accessed from anywhere in Japan.
Areas and points on which information is required can be pre-set as desired.
The information update frequency can be specified, allowing the driver to keep track of changing situations.
2) Maintenance information
Based on the odometer reading, the system refers to the maintenance record or the onboard memory to find out when oil changes and other maintenance tasks are due. The InterNavi Information Center then sends a reminder via e-mail or via the driver's personal web page, helping the driver to keep the car in top condition.
3) Car navigation information
Voice commands can be used not only to set the destination, but also to locate nearby roadside services and other facilities, view various types of news reports, check e-mail messages, find out what the weather is like at the destination, and obtain a variety of other information as well.
Incoming information including images, location data, and/or telephone numbers can be displayed as the background image on the screen. This display data can also be used to set the destination or make a hands-free telephone call.
The contact numbers for emergency and roadside services can be pre-programmed so that the driver can make a hands-free phone call to summon help.
4) Personal web page
Each user is provided with a personal web page customized for access by PC or mobile phone. In addition to a photo of the driver's car and a display of the kilometers traveled, it contains driving help, maintenance reminders and a wide range of other information calculated to improve the quality of life behind the wheel. Being accessible on the Internet, the personal web page can be used from wherever the driver happens to be at the time.
5) DVD map update
When an InterNavi Premium Club member's car is taken in for its annual maintenance check, the DVD-ROM-based map can be exchanged for the latest version. This service will be available for the first three years, up until the first mandatory vehicle inspection.
Source: Honda Press Release (8-29-2002)

Nissan
[CARWINGS]

Service to Commence in all New March in the February of 2002

The User's Fee is ¥3,600 per year for Auto DJ and e-mail use
(excluding connection fees)

Using the Compass Link Light the yearly fee will be ¥5,400 plus an additional ¥200 each time the Compass Link is used

The Operator Assisted Function is ¥5,500 additional per year or ¥500 per month.

1) Information-Gathering Auto DJ
Offering access to the latest driving information 24 hours a day, Auto DJ will give drivers over 40 channels offering traffic, weather, sports and the latest news and leisure information. Channels for local information will be added
2) Communication Function
Displays the location of your car to friends or family via cell phone, PC or other cars. It will help you to keep in touch when meeting outside. Moreover a hands-free function is offered and mail from friends and family can be listened to inside of the car.
3) Hands-Free Phone Function
Use a phone connected to your car with hands-free functioning. Enables hands-free phoning using numbers from your cell phone memory
4) Road Guide Function
A 1kilometer scale map that covers the entire country is loaded onto the map card in the unit. It displays local maps and identify your location using GPS. Drive Route Assist will assist your drive by displaying routes to the destination. 100-meter scale versions of the maps can also be downloaded.
5) Operator Assisted Function (Personal Assistance 24 Hours a Day)
An operator will help the driver when in an emergency. It will have the function to call local dealers, road services, etc. With an optional service--Compass Link Light--the operator will act on your behalf and obtain information and destination search through CARWINGS Information Center.
6) Vehicle Information Display Function
Providing you with fuel efficiency information such as instant and average fuel efficiency, potential range, and information on driving time, distance, and average speed
Source: Nissan Press Release (2-5-2002)

■Honda's new information network service only focusing on driving support

Honda aims to achieve a 30% level in factory-mounted navigation systems through extending the application of car navigation systems that are compatible with the new information network service to almost all types of vehicles excluding mini-cars by 2004. Honda has announced that service utilization will be on a free-of-charge basis for the 3 years following new-car registration.

Voice operation/audio assist through a voice recognition function is wholly employed in the navigation system in order to obtain useful information while focusing on driving. The car navigation system can provide voice operation of the air conditioner and audio products, voice message and hands-free calling as well as other basic operations. It contributes to safety improvement through preventive functions such as to detect weaving and to assist driving by giving prior notice of curves in the road. It is also said that the performance of the information platform has been enhanced by various measures in order to reduce purchasing costs for connection devices. These measures include extensive compliance with the main models of mobile phones from each mobile phone company, incorporating a communication modem and expanding the range of functions for the information terminal.

■Honda and NTT Cooperatively Develop a Next Generation Automobile Information System

 
Nippon Telegram and Telephone Corporation (NTT) and Honda R&D Co., Ltd. today announced that they have developed a "Next-generation Onboard Infotainment System" that allows transmission and reception of telephone calls and e-mail and other information to and from vehicles while driving, without taking one's hands off the steering wheel. (October, 2001)
  "Area-oriented Information Provision Service" -- supplies the most appropriate information in accordance with the vehicle's location
  "Customized Information Retrieval Service" -- enables prompt collection of the required information through a simplified operational procedure
  "Driver's Mail Service" -- allows the driver to read and reply to an e-mail while driving, without taking one's hands off the steering wheel
  "Convenient Mobile Telephone Service"-- ensures telephone call reception anytime, anywhere
To support these services, NTT and Honda R&D have also developed audio technology to support the driving environment; including hands-free interface, as well as HMI (Human-Machine Interface):
■Information Provision Technology according to Vehicle Location and Time:
The vehicle communicates with the network to inform its location each time the vehicle enters a new information provision area. The information provision server on the network predicts the vehicle's route based on the information forwarded by the onboard communication system. The server then provides the vehicle with timely information, selected in accordance with the current location and matching the driver's previously registered preferences.
The information provider enables customers to register their desired information according to location and time of day for which information is desired.
As a result, the driver and passengers have easy access to very detailed information on shops, restaurants and other services in the area in which their vehicle is currently located, based on the time of day.
■Onboard HMI (Human-Machine Interface) Technology is a voice dialogue technology that utilizes the network:
The dialogue system utilizes both vehicle and network, using voice recognition and voice synthesis technologies to provide the driver with more relaxed, easier operation.
■Information Management Technology According to the Driving Environment:
The system continuously predicts road conditions ahead and checks the real-time driving environment.
When the vehicle is approaching a sharp curve while the telephone is in use, the system informs both the driver and the person on the other end of the line that there might be a temporary interruption in communication until the vehicle resumes normal driving conditions.
Additionally, when an e-mail is delivered, regardless of driving conditions, the system reads out only the important points of the e-mail, so as not to distract the driver. The technology used to extract only the important points of the e-mail was developed by NTT.
Based on this newly developed system, the NTT-Honda R&D alliance plans to continue further development of a series of new infotainment services with harmonious vehicle-network communication.
Source: Honda Press Release (10-16-2001)

■Nissan considers introduction of the Toyota-type telematics service jointly with NTT DoCoMo

Nissan, which launched its "Car Wings" service in February 2002, has announced the joint research of the telematics service with NTT DoCoMo just after the first launch. Toyota has offered a set charge for service utilization in conjunction with KDDI and the innovative system specification by which a vehicle-mounted communication module and seamless connection have been achieved. Regardless of whether or not the system provided by Nissan can be as competitive as those which Toyota has offered, Nissan has been targeting the development of the contents of service towards the same orientation as the Toyota-type telematics service.

■Nissan and NTT DoCoMo Agree to Jointly Study Telematics Services (February, 2002)

 
■The content of the joint study by NTT DoCoMo and Nissan.
The two companies aim to develop through a fusion of their respective technological strengths the below services and systems.
1. Development of onboard devices and an information platform based on the use of the third-generation mobile communications, FOMA® technologies.
2. Development of information services for driver/passengers and services utilizing vehicle information.
3. Business development and service proliferation in Japan.
■The services they aim to create
1. Provision of advanced telematics services (targeted for successive launching beginning in 2003)
  Network navigation service
Traffic information, weather reports, availability of parking, hotels, restaurants and other facilities will be closely linked to the latest road map data to create new information services that pursue user safety and comfort.
These services will be accessible from a variety of client devices, such as cellular phones, personal computers (PCs) and personal digital assistants (PDAs) to ensure seamless service availability.
  Location-linked services combining voice and data
Local information matching users' interests and preferences will be provided together with up-to-date map information, by making effective use of vehicle or cellular phone-based position detection technology (GPS, etc.), voice-activation technology and other capabilities.
2. Provision of telematics services that are integrated with various new media and diverse industries. (targeted for successive launching beginning in 2004)
  Integrated cross-industry services
By networking automobiles with many different industries related to the everyday use of vehicles, such as non-life insurance companies, security service companies, service stations and others, it will be possible to provide advanced services. For example, vehicle security can be significantly improved through the use of various kinds of information related to vehicles. In addition, a platform will be constructed that can be used by many different companies for customer relationship management (CRM), with the aim of creating an effective tool for marketing.
  Service integration (links to other services and infrastructure)
The foregoing services will be linked to other services and infrastructure, including electronic money, broadcasting and DSRC* (dedicated short-range communications) systems, to provide new forms of car multimedia services. One example under consideration is the full-fledged on-demand audio-visual services that are combined with music downloads and the downloading of real-time information.
Note: Dedicated Short Range Communications: Wireless high-speed data communications technology that allows car-to-car or car-to-facility communications within a radius of several meters. Electronic Toll Collection System (ETC) in Japan is one example.
Source: Nissan Press Release (2-19-2002)

Copyright(C) 2001 MarkLines Co., Ltd. All rights reserved.